How to Apply for a Kenyan Police Clearance Certificate (Good Conduct)

 

A Police Clearance Certificate, commonly known as a Certificate of Good Conduct, is essential for employment, immigration, or other official purposes in Kenya. The process has been simplified and is now available online via the eCitizen portal. Here’s a detailed guide to help you through the application process.

Step 1: Log In or Register on eCitizen

  1. Visit www.ecitizen.go.ke.
  2. If you already have an account, log in with your credentials. New users must create an account by entering:
    • Your ID number
    • Full name
    • Phone number
    • A secure password

Step 2: Access the Directorate of Criminal Investigations (DCI) Services

  1. Once logged in, click on Directorate of Criminal Investigations (DCI).
  2. Select Make Application and choose Police Clearance Certificate.

Step 3: Fill Out the Application Form

  1. Provide your personal details, including:
    • Name as it appears on your ID
    • ID number
    • Date of birth and gender
    • Current address and contact information
  2. Upload a recent passport-sized photo that meets the specifications.

Step 4: Pay the Application Fee

  1. The application fee for a Police Clearance Certificate is KSh 1,050.
  2. Choose your preferred payment method:
    • M-Pesa
    • Bank transfer
    • Debit/credit card
  3. Upon successful payment, download and print the payment receipt.

Step 5: Book Fingerprint Appointment

  1. After payment, book an appointment for fingerprint capture at your nearest DCI or Huduma Centre.
  2. Print the C24 form (generated after booking) and payment receipt.

Step 6: Attend the Appointment

  1. Visit the DCI office or Huduma Centre on your appointment date with:
    • Printed C24 form
    • Payment receipt
    • Your original ID card
    • A copy of your ID
  2. Submit your fingerprints and the required documents.

Step 7: Collect Your Certificate

  1. Once processed, you will receive an SMS notification.
  2. Log back into your eCitizen account to download your certificate or collect the hard copy if instructed.

Why Choose DTech Cyber Café for Your Application?

At DTech Cyber Café, we simplify the process by offering:

  • Step-by-step guidance through the eCitizen portal.
  • Reliable internet for quick application completion.
  • Printing and scanning services for your documents.

For support, visit DTech Cyber Café or reach out to us via WhatsApp at +254786109757.

Don’t let the process overwhelm you—let DTech Cyber Café handle it for you! Start your Police Clearance Certificate application today with our expert assistance.

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